The purpose of this statement is to set out how we may use your personal information. By accessing and using www.survivalaids.com, or by supplying your personal information online you agree to your personal data being processed by us in accordance with this statement, which forms part of our Terms and Conditions.

 

Survival Aids UK Ltd reserves the right to change this statement at any time with or without prior notice. By using the Survival Aids UK Ltd website you agree to this statement.

 

1. Collecting Personal Information

 

1.1 Survival Aids UK Ltd is committed to respecting and protecting your privacy. When you register or place an order with Survival Aids UK Ltd, you will be asked to provide certain personal information, for example your name, address, or email address. Survival Aids UK Ltd will store this data and hold it on computers or otherwise, and use it for the purposes outlined below.

 

2. Use of Personal Information

 

2.1 Survival Aids UK Ltd collects personal data for the purposes of:

 

Processing customer orders

Financial administration/payment validations (including taking and processing payments)

Marketing purposes (where information has been specifically provided for this purpose)

Communications (regarding the status of your order)

Informing you of other relevant products and services, subject to clause 2.3 below, by email, telephone and/or post

Compiling statistics (including use of our services and data on visits to our website)

 

2.2 Survival Aids UK Ltd only uses personal information within the context of the purposes outlined above and it will only keep the information as long as is necessary to support these purposes. Survival Aids UK Ltd abides by the eight Data Protection Act principles and it requires all those who supply or use this data to abide by those principles.

 

2.3 If you do not inform Survival Aids UK Ltd that you do not wish to receive marketing message from Survival Aids UK Ltd then Survival Aids UK Ltd may send you, from time to time, messages to keep you informed of other suitable products or services. Survival Aids UK Ltd will give you the opportunity of 'opting out' of receiving such communications both when you give Survival Aids UK Ltd your information and with each marketing message Survival Aids UK Ltd may send you.

 

2.4 Survival Aids UK Ltd will not pass on your details to any third party (save for as set out in clause 2.5) unless you give Survival Aids UK Ltd permission to do so or Survival Aids UK Ltd is required to do so by law.

 

2.5 Survival Aids UK Ltd may use one or more agencies or mailing houses to send you marketing messages or materials on behalf of Survival Aids UK Ltd. This means that your data may be held temporarily by such agency but this will be under Survival Aids UK Ltd's control and the data will not be used for any other purpose.

 

3. Controlling Access to Personal Information

 

3.1 Survival Aids UK Ltd does not sell or rent any personal information to other parties. Survival Aids UK Ltd will not share your information with any other parties other than:

 

Employees working on Survival Aids UK Ltd processes

Controlled agents who perform services on behalf of Survival Aids UK Ltd

For a purpose as required by law or court order

In connection with an amalgamation, merger or other business re-organisation involving Survival Aids UK Ltd.

 

4. Storing Your Personal Information

 

4.1. To protect your personal information, Survival Aids UK Ltd has an industry standard Information Security Management System that includes:

 

Strict security procedures in the storage and disclosure of information you have given Survival Aids UK Ltd, to prevent unauthorised access

Robust current firewall technologies and logical network segmentation, allowing restricted access to stored profile information

Logical and physical security restrictions to our databases and systems

 

4.2. Whilst Survival Aids UK Ltd accepts its obligation to preserve the confidentiality of all personal data that you, as a data subject, have disclosed, it cannot fully guarantee the security of the conduit that has been used to transmit the data to Survival Aids UK Ltd. Accordingly, you accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold Survival Aids UK Ltd responsible for any breach of security unless this is due to Survival Aids UK Ltd's sole negligence or willful default.

 

4.3. The Survival Aids UK Ltd website, like most other websites, stores basic information about its visitors in log files. The information includes:

 

The date and time of visits

Which pages were visited

The addresses of websites which link to Survival Aids UK Ltd

The kind of web browsers Survival Aids UK Ltd's visitors use

Survival Aids UK Ltd's visitors' IP addresses (the unique numbers computers are assigned for using the Internet)

 

4.4. Survival Aids UK Ltd use this information to see which are the most popular parts of the Survival Aids UK Ltd website and to help us improve the navigation and content on the site.

 

4.5. Log files do not contain any personal information and Survival Aids UK Ltd does not use them to track the way in which individuals use the Survival Aids UK Ltd website.

 

5. Data Protection Act - Requesting Further Information from Survival Aids UK Ltd

 

5.1 The Assessment and Qualifications Alliance is Registered under the requirements of the Data Protection Act (1998) with the Information Commissioner's Office (Data Controller: Cadet Direct Ltd; Registration No Z4756637).

 

5.2 If you have had any dealings with Cadet Direct Ltd (for example as a customer) it is possible that Survival Aids UK Ltd holds information about you as a 'data subject'.

 

5.3 You are entitled to ask Survival Aids UK Ltd to disclose the information that it holds about you and, on payment of a standard fee of £10, Survival Aids UK Ltd is obliged to obtain that information and share it with you within 40 days.

 

5.4 You are entitled to ask Survival Aids UK Ltd to correct any inaccuracies in any of the data it holds about you.

 

5.5 You would normally direct your request for such disclosure to the department within Survival Aids UK Ltd with whom you have had dealings. However, if you are uncertain about the identity of your contact or the relevant department, please address your enquiry to Survival Aids UK Ltd's Data Protection Compliance Officer.

 

6. Payment

 

6.1 Any information collected on the Survival Aids UK Ltd website is encrypted and Survival Aids UK Ltd use a payment service provider that is Level 1 PCI DSS compliant.

 

6.2 If your session is timed out for any reason you are not able to access the previously input data. This can be inconvenient but is for your security.

 

6.3 Some of Survival Aids UK Ltd's online systems and payment systems are hosted and/or operated by a third party. This means that your data may be held temporarily by a third party but this will be held solely on behalf of and under the control of Survival Aids UK Ltd.

 

7. Links to Third Parties

 

7.1 The website includes links to other third-party websites which may be accessed through this Website. Survival Aids UK Ltd is not responsible for the data protection and privacy policies, procedures or the content of these linked websites, or any viruses which may be contained in them. You should read the relevant statements that apply to those sites.

 

8. Cookies

 

8.1 A cookie is a small text file sent from a website and stored on your computer's hard drive. When you revisit the website, it uses the information in the cookie to, for example, fill in a form or set a personal preference such as a language option.

 

8.2 Survival Aids UK Ltd uses cookies to facilitate your use of the Survival Aids UK Ltd website, particularly in relation to repeated purchases.

 

8.3 The cookie is able to remember the information that you have typed into a form and this information is stored on your own machine and isn't sent to us until you submit the form.